Infogain Emerging As Consulting Partner of Choice for Customer-Centric Application Development and Integration

Los Gatos, California, October 27th, 2005 - Infogain, a leader in customer knowledge solutions, software development, IT consulting, and integration today announced it has been selected by Chordiant Software (Nasdaq: CHRD) to provide professional service consulting resources as Chordiant expands its client base in the financial, telecommunications, and customer direct markets. Together the companies will deliver comprehensive customer-centric business process automation solutions through a joint delivery model.

Details of Infogain and Chordiant solutions can be found at http://www.Infogain.com/chordiant.jsp or at http://www.infogain.com/

With over a decade of CRM and customer integration expertise and over 100 major engagements in Global 2000 companies, Infogain’s Customer Information practice demonstrates a proven understanding of client requirements in customer-facing environments. Based on this breadth of understanding and proven success in prior collaborative customer engagements between the two companies, Chordiant has chosen Infogain to provide high-level consultative professional services to support its fastest growing business segments.

Chordiant’s enterprise software orchestrates the unique processes of an organization from the point of customer interaction, through the front and back offices, to multiple transactional systems, corporate applications and data stores. Chordiant solutions deliver optimal role-based business processes to manage customer interactions that create business value and increase profit.

"We identified Infogain as a leader in providing services specifically to our types of clients," stated Rob Mullen, President, Worldwide Field Operations, Chordiant Software. "Infogain's understanding of requirements and their proven project management and delivery expertise will both ensure the success of our implementations while reducing the overall cost to our clients."

Infogain’s processes, systems, and project management have achieved the prestigious CMM Level 5, an exacting and rare worldwide quality standard.

“Chordiant is a clear leader in markets that require high-touch customer interactions such as financial services and telecommunications," said Glenn Gramling, SVP Sales and Marketing for Infogain. “We are seeing increasing demand for finely-tuned customer-centric solutions within our Global 2000 client base as virtually all of these companies have priority initiatives to centralize and leverage customer information across their global enterprises. We are proud to have been selected as Chordiant's services partner; the synergy between our companies offers very real value for our clients, and we look forward to helping Chordiant continue to build market share against some of the less-focused software providers."

Infogain uses its unique Dual Shore™ delivery model including proven CRM, business intelligence, and integration development capabilities to offer clients an environment capable of maximizing every client interaction. Customer-centric solutions are delivered faster and at lower cost through a series of customizable frameworks, which readily integrate with best-of-breed technologies such as Chordiant.

In response to growing customer demand, Infogain has in 2005 increased its business solution relationships with BEA, TIBCO, Cisco, SAP, Business Objects, and now Chordiant. According to analysts, customer-facing IT initiatives are among the top five priorities for Global 2000 companies, and Infogain through its partnership relationships, proven client success, and international quality ratings is well-positioned to become the consulting company of choice for customer-centric application development and integration.

Details of Infogain and Chordiant solutions can be found at http://www.Infogain.com/chordiant.jsp

About Infogain

Infogain, The Customer Knowledge Company, develops and delivers Customer Asset Strategies to increase tactical and strategic decision-making capabilities across the enterprise. As a leading provider of Dual-Shore Software Development, CRM, ERP, integration, and business intelligence services to the Global 2000 and ISVs, Infogain turns customer data into strategic knowledge that positively affects the entire enterprise. Established in 1990 with international offices, Infogain has a long-standing commitment to global delivery and is uniquely qualified to deliver end-to-end solutions through valuable strategy consulting services, application management offerings, and highly skilled engineering execution. Strategic and technology partners include Amdocs/Clarify (NYSE; DOX), BEA (Nasdaq: BEAS), BroadVision (Nasdaq: BVSN), Cisco (Nasdaq: CSCO), Netezza, Oracle (Nasdaq: ORCL), SAP (NYSE; SAP), Siebel (Nasdaq: SEBL), and TIBCO (Nasdaq: TIBX).


About Chordiant Software, Inc.

Chordiant (Nasdaq: CHRD) solutions automate and manage operational business processes for leading service-driven global organizations in retail finance, telecommunications and consumer direct industries. Chordiant orchestrates the unique processes of an organization from the point of customer interaction, through the front and back offices to multiple transactional systems, corporate applications and data stores. Our solutions integrate existing infrastructure to orchestrate the assembly, enhancement and delivery of optimal role-based business processes to the appropriate channels. Business value is realized through improved employee productivity, savings in operational costs, and increased business adaptability. Headquartered in Cupertino, California, Chordiant maintains offices in Boston, MA; Mahwah, NJ; Manchester, NH; New York City; London; Paris; Amsterdam; and Munich.

Contact

Ken Dickens
20/80 Communications
408.497.2661
kendickens@2080ideas.com
http://www.2080ideas.com

Infogain, Los Gatos, California http://www.infogain.com

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