Customer Insight Group Adds Four Clients to Social Media Client Roster

Denver, CO December 2, 2010 - Customer Insight Group, a leading strategic marketing consulting firm that helps companies engage, keep and grow profitable customers relationships, recently announced that the agency added four new clients to its social media client roster.

This continued growth is directly attributed to Customer Insight Group's proprietary process, Social Media Roadmap. This holistic approach enables companies to utilize the unique properties of social media within the big picture by creating a tailored social media strategy as part of the company's overall customer relationship management approach. Customer Insight Group's proprietary solution enables clients to monitor and join the conversation in a relevant way that results in increased brand awareness, loyalty and sales.

The following are new to Customer Insight Group's social media roster:

Country Door®, is a catalog and online home furnishing retailer that provides a delightful shopping experience with tips, ideas and inspiration to create the rooms customers love to live in. CountryDoor.com helps customers to create a casual, comfortable lived-in look for less.

Montgomery Wards® has been a well-known and trusted catalog retailer for over 135 years. Wards.com offers one-stop shopping for quality items at affordable prices, and we deliver them right to your door.

Midnight Velvet® is a catalog and online retailer founded in 1987 to create a shopping experience that invites consumers to immerse themselves in a world of dramatic fashions, glamorous jewelry, fragrances and exotic home décor that delights consumers with its quality and beauty. Whether you're new to MidnightVelvet.com or a longtime customer, your complete satisfaction guaranteed.

Monroe and Main is a catalog and online retailer dedicated to bringing customers flattering fashions, fabulous footwear and the latest accessories. Whether you're heading to the office, out on the town, or off on a fun-filled get-away, MonroeandMain.com help customers put their look together with mix and match staples.

These additions to our client roster help strengthen Customer Insight Group's position as being one of the first agencies in the world to take a holistic approach to using social media tactics, techniques, networks and tools to engage, retain and grow long-term customer loyalty and advocacy.

"Beyond strategic advice about where brands should engage with consumers online, our clients are increasingly looking to us to provide expertise on how to do it-which encompasses everything from social media monitoring through community management and measuring results. Customer Insight Group's proprietary process, Social Media Roadmap, our clients are able to effectively engage their customers in ways they never could before," said Sallie Burnett, President, Customer Insight Group, Inc.

ABOUT CUSTOMER INSIGHT GROUP, INC.

Customer insight Group is a leading strategic marketing consulting firm that helps companies engage, keep and grow profitable customers relationships. We help companies assess and improve customer strategy to achieve measurable business objectives. We provide loyalty audits, social media customer engagement programs and innovative loyalty programs.

For more information about Customer Insight Group, visit http://www.customerinsightgroup.com or contact Mary Shaw, Customer Relationship Marketing Manager, Customer Insight Group, Inc., 6711 Secrest Circle, Arvada, CO 80007, (303) 422-9758; Fax (866) 611-7363, or Mary.Shaw@customerinsightgroup.com.