How Disney Lost, Then Restored the Luster to the Magic Kingdom

New York, NY, September 17, 2010 – Customer Management IQ and Parature present this complimentary webinar entitled, "Beyond Stuck in the Middle Seat®: How Disney Lost, Then Restored the Luster to the Magic Kingdom."

Doug Lipp, speaker and former head of training at Disney University, uses the metaphor of being stuck in the middle seat to address what happens when we are stuck in uncomfortable places in life and at work. How do you deal with unfortunate situations? When in a situation that you 'can't control,' what options do you actually have?

In this thought-provoking webinar, Lipp answers these questions and discusses such topics as creative problem solving, how to balance work and life, customer service and product development.

Join us for this fun-filled, insightful webinar as Lipp addresses everything from life-on-the-road horror stories to dealing with organizational change.

For complete details on this free webinar including how to register, visit http://www.customermanagementiq.com/webinarinfo.cfm?externalid=231 .


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Contact:
Melissa Willig
Marketing Coordinator
Melissa.Willig@iqpc.com
646-454-4546