Detect, Prevent and Investigate Health Care Fraud with Solutions from i-Sight and Thomson Reuters

Ottawa, Canada – September 10, 2010 – Today, Customer Expressions (www.customerexpressions.com) announced that the company will be co-exhibiting with Thomson Reuters at a variety of upcoming health care fraud conferences. The conferences take place throughout Canada and the US. The conferences are aimed at providing health care professionals, insurance providers and other members of the health care community with solutions for detecting, preventing and investigating (www.investigationsystem.com) health care fraud.

Thomson Reuters offers a best in class solution for health care fraud detection, abuse and waste, while the i-Sight Case Management Software (http://i-sight.com) is a best in class solution for managing health care fraud investigations. Some of the topics addressed at each of the conferences include how to conduct health care fraud investigations, international examples of health care fraud, medical identity theft and the impact of health care fraud on society and the health care industry itself.

As the Universal Health Care Bill was signed into law earlier this year in the United States, health care fraud and payment recapture have become main priorities for both the federal government and industry leaders. The cutting edge solutions offered by Thomson Reuters and Customer Expressions raise the bar in health care fraud prevention, detection and investigation (www.i-sighthc.com).

Ray Gerard, President at Customer Expressions stated, "Health care fraud is an epidemic. In 2009 alone, an estimated $54 billion was lost due to improper Medicare and Medicaid payments. As efforts to tighten health care fraud controls in the US are put into place, technology and software solutions, including i-Sight Case Management Software, help identify repeat offenders and improve investigations into health care fraud allegations."

Here is a list of upcoming health care fraud conferences that we will be attending with the Thomson Reuters team:

- The 26th Annual NAMPI Conference, hosted by the National Association for Medicaid Program Integrity. The conference takes place in New Orleans, Louisiana from September 12-15.
- Raise the Ante Against Health Care Fraud is the theme of this year's Annual Conference held by the Canadian Health Care Antifraud Association. The conference takes place on September 14th and 15th in Niagara Falls, Ontario, Canada.
- The 2010 NASMD Fall Conference, held by the National Association of State Medicaid Directors, from November 8-10 in Arlington Virginia.
- The National Health Care Antifraud Association's (NHCAA) Annual Training Conference. The conference is held in Las Vegas Nevada from November 16-19.

About Thomson Reuters
Thomson Reuters (thomsonreuters.com) is the world's leading source of intelligent information for both businesses and professionals. Combining innovative technology with industry expertise, Thomson Reuters delivers critical information to leaders in the financial, legal, tax, health care, accounting, science and media fields.

About Customer Expressions Corp.
Based in Ottawa, Canada, CEC (www.customerexpressions.com) is a leading provider of web-based ethics and compliance investigation software. Customer Expressions has gained an international reputation for best-in-class software to optimize the management of various business processes. The privately held firm provides i-Sight, integrated case management software for investigations, complaint handling, corrective and preventive action management (CAPA Management), and other business processes that require case management. For information and breaking news related to ethics and compliance issues and internal investigations, visit our blog at i-sight.com.

For further information, please contact:
Joe Gerard, Vice-President, Sales & Marketing
800-465-6089 or media@customerexpressions.com