Boston based Hub Plumbing & Mechanical launches an innovative apprentice program, setting the standard in the service industry.

DATELINE: DORCHESTER, MA…
Elevating what is most commonly referred to as one of the “trades” into a profession, Hub Plumbing and Mechanical, based in Boston, MA, has launched an innovative apprentice program, setting a new standard for the service industry.

John Wood, the innovative CEO of Hub Plumbing and Mechanical, is committed to hiring the best of the best, and has initiated a comprehensive apprentice program to achieve this goal. Normally, to become a licensed Journeyman Plumber in Massachusetts, an apprentice works for a Master Plumber for three years, and completes 300 hours of class work to be eligible to take the exam for a journeyman plumber's license. At Hub that is only the beginning of the story…

Investing in the Future
The prerequisites necessary to become a Journeyman Plumber provide only part of the picture when examining what it is that it takes to become a proven member of the Hub team. Apprentices at Hub are handpicked, undergoing rigorous background checks. The purpose is to find sincere, motivated candidates who will grow and become great employees as they progress through the Hub apprentice program.

Individuals interested in perpetuating the negative stereotype of plumbers need not apply. Apprentices at Hub are schooled in the importance of providing outstanding customer service and are expected to develop the skills necessary for delivering high customer satisfaction as part of their apprentice training. Opportunities to further their own experience and training are offered and include the use of self-guided educational materials, as well as ongoing seminars and workshops.

Apprentices are required to attend the weekly 6:30 AM Hub staff meeting where each staffer is required to voice constructive input. Apprentices also wear the crisp red and black Hub uniform, and follow the rule of donning protective booties whenever they enter a customer’s home or business.

Apprentices gain good communication skills and learn the basics of marketing, salesmanship, and leadership as well as the technical skills needed in their new profession. In addition, Wood has initiated an incentive program for his Hub Plumbing and Mechanical employees, enabling them to be in charge of their own earning potential, while availing themselves of additional educational opportunities.

“At Hub Plumbing and Mechanical, we are investing in the future,” notes Wood, “ensuring that homeowners and businesses alike receive outstanding service from expertly trained professionals.”

For more information about Hub’s innovative apprentice program call 1-866-HUBPlumbing (482-7586) or visit www.HUBPlumbing.com.

About Hub Plumbing
Hub Plumbing & Mechanical takes the plumbing industry to the next level, utilizing a professional, friendly, customer-centered approach. In addition to protecting your floors with red carpet, Hub’s experienced plumbers also cover their work boots with stain-resistant boot covers, wear ID badges for security purposes, and arrive on time and smartly dressed in crisp, clean uniforms.

The company does not charge by the hour, but by the specific project. Hub Plumbing & Mechanical is available 24 hours a day and 7 seven days a week to provide immediate access and peace of mind. Live receptionists manage and dispatch emergency calls in house, not via an answering service or third party, to streamline the service.

Hub Plumbing & Mechanical was established in 1999 and now includes a staff of 11 full time employees. This full service plumbing company assists residential and commercial customers with code violations, sewer/drain clogs, garbage disposals, water heaters, water filtration, steam and hot water boilers, thermostats, leaky faucets, tub valves, gas pipes, appliance installation, and outside hose faucets.

Hub Plumbing & Mechanical Inc. is located at 1444 Dorchester Avenue, Boston, MA. Hub Plumbing & Mechanical can be contacted at 1-866-HUBPlumbing (482-7586) and online at www.HUBPlumbing.com.