Communicaid Helps Shearman & Sterling LLP's Support Staff Continue To Work Successfully Across Cultures

Communicaid, Europe's leading culture training and communication skills consultancy, partnered with global law firm Shearman & Sterling LLP to deliver cultural awareness training to help raise perception of cultural values and differences and how these impact on business. The training was delivered to its support staff and aimed to develop practical strategies for working successfully with international counterparts spread across 19 offices in 12 countries.

The two hour interactive workshop combined structured content with group activities and focused on cultural differences and communication styles. The programme also provided practical strategies for future cross cultural communication and working.

Margaret Dunmore, Senior Professional Development and Training Officer at Shearman & Sterling explains: "Being armed with a greater knowledge of their own and of other cultures provides our staff with opportunities to predict culture clash and build successful relationships with international colleagues. Communicaid's cultural training courses was particularly interactive and provided our teams with an insight into cultural differences and how to maximise cross cultural relationships."

Declan Mulkeen, Marketing Director of Communicaid comments: "We are delighted to have helped Shearman and Sterling's support staff develop their cross cultural communication skills. Our unique three step approach is designed to offer our clients' operational, programme and customer excellence and ensure that their culture and communication skills needs are met. All of our programmes are custom designed with clear training objectives established to ensure effective and measurable results."