Precision Telecom Technologies Announces Procom Successfully Implements Enterprise-Wide Solution
August 12, 2005 (PRLEAP.COM) Business News
Precision Telecom Technologies, a leading provider of cost-effective software solutions to the Telecommunications industry, announced today, that it has successfully implemented an enterprise-wide solution for Procom, a regionally- concentrated telecommunications company serving customers in Maryland, West Virginia, and Pennsylvania. Procom is using the solution to maintain accurate, easily accessable information to its customers.The Precise system provides this through order management, automated provisioning, CRM, and billing for Procom’s wide array of products, including long distance, local, cable, Internet, and data services.
" We're very pleased to have selected Precision Telecom Technologies as a provider for our enterprise-wide solution. The Precise Suite helps us to obtain a more complete view for our customers, by consolidating information from multiple data sources, " said CEO of Procom, Larry Sisler. " With integrated intelligence, we better serve our customers needs with more focused, easily accessible information for a personalized customer view. "
This leading-edge solution strengthens Procom’s efforts to expand business and build customer loyalty. Because it is web-based, Procom customers now have the flexibility to access their information from any location. The operational benefits Procom achieve from this demonstrate the value of PTT's solutions for tier two and tier three organizations with a growing customer base.
“We are thrilled to be working with Procom. Our suite of Precise solutions, which include PreciseBill, PreciseCRM, PreciseChannel, and PreciseOrders, build on the success of our clients. Our automation and self help tools are there satisfy customer needs and open up new opportunities for Procom. We developed our system as a customizable, easily intergratable solution in response to the growing demand for practical software solutions.” Scott Trefz, President of PTT said.
About Precision Telecom Technologies
Precision Telecom Technologies (PTT) is a Telecommunications Software Company that provides leading edge, cost-effective back office solutions to the Telecommunications industry. The company is located at the West Virginia High Tech Consortium Foundation in Fairmont, West Virginia. PTT offers expertise to telecommunications providers in four foundational areas -1) Order/Workflow Management, 2) Customer Billing, 3) Customer Relationship Management, and 4) Distribution Channel Support. These modules are branded as the "Precise" suite of software solutions. The PTT core infrastructure helps telecom businesses support increased business volumes, serve and focus on the end user, better support and integrate with distribution channels, and reduce the overall technology costs of the organization. With its expertise, exceptional resources, flexible solutions, and personalized support, PTT provides unmatched value to their clients.
Website: http://www.precisiontele.com
About Procom
ProCom, based in Bruceton Mills, WV provides their residential and business clients with superior customer service and huge savings on local and long distance phone service. Regionally concentrated, ProCom serves customers in Maryland, West Virginia and Pennsylvania. In addition to local and long distance phone service, ProCom offers superior cable and Internet services in the Deep Creek Lake Maryland area. Locally owned and operated, ProCom's competitive package pricing allows them to successfully compete with any major telephone company and offer residents and businesses discounted local and long distance telephone service with unlimited plans available. They also provide free telecommunications analysis, email and phone links, competitive flat-rate pricing and simplified billing. They care about their customers' concerns and pride themselves in actually taking the time to learn their customers telecommunications needs, determining the best calling plans and features which will save the most money. For more information, visit our website.
Website: http://www.4-Procom.com