Research and Markets: Success of Indian Offshore Outsourcing Market over Past Five Years has Resulted in a Boom in Offshore and Nearshore Outsourcing Delivery

Dublin - Research and Markets (http://www.researchandmarkets.com/reports/c22273) has announced the addition of The Offshore and Nearshore Outsourcing Outlook: Key Locations, Outsourcing Models and the Leading Players to their offering

The success of the Indian offshore outsourcing market over the past five years has proven that regardless of location, IT services providers can sell world-class services to major companies across the globe. As a result, there has been a boom in offshore and nearshore outsourcing delivery.

'The Offshore and Nearshore Outsourcing Outlook: Key Locations, Outsourcing Models and the Leading Players' is a report that analyzes the drivers and inhibitors of offshore and nearshore outsourcing, comparing the pros and cons of each and outlining the strengths and weaknesses of the most significant global outsourcing locations. This report analyzes nearshore locations for Europe and the US by country and profiles the world's 10 most influential offshore service providers. It also provides detailed market forecasts for the call center outsourcing market and analysis of the most successful offshore outsourcing models.

Identify the key revenue opportunities for service providers, systems integrators and consultants, and the most effective location and route for CIOs considering near or offshore outsourcing.

Examining the key issues

- Offshore vs. Nearshore. While offshore locations still offer great cost savings, in terms of labour and infrastructure, nearshore locations can in certain circumstances provide a more appropriate solution.

- Eastern Europe. How do Eastern European nearshore services offered to Western Europe compare to the capabilities and advantages of established offshore locations such as India?

- The Philippines vs. India. Cultural and linguistic similarities, including similar schooling and TV shows, are driving US companies increasingly towards The Philippines instead of India.

- Build vs. Buy. Building offshore capabilities allows organisations to retain greater control over the outsourced function or project. How does this compare to the advantages of buying services from a thirdparty offshore provider and why is the Build-Operate-Transfer model one of the most successful?

- Fear of offshoring. Learn how to minimise the fears of both employees and customers around offshore outsourcing.

Benefit from 126 pages of expert insight and proprietary data, enabling you to:

- Identify the most appropriate offshore or nearshore model for your organisation using this report's assessment of the pros and cons of each model.
- Increase customer satisfaction and retention by using offshore locations with similar cultural and linguistic characteristics to your customer base.
- Understand the strengths and weaknesses of major offshore and nearshore locations based on this report's risk-reward analysis of 10 major offshore locations and in depth analysis of 5 key regions for Western European and US nearshoring.
- Assess the key offshore outsourcing providers assessed by this report not only in terms of revenue but also in their use of innovative models or locations.
- Predict offshoring market development based on a the results of a survey of 250 call center key decision makers and agent position forecasts to 2008.

Companies mentioned:

- IBM Global Services
- Infosys Technologies
- Cognizant Technology Solutions
- Convergys
- Accenture
- Tata Consultancy Services
- Hong Kong and Shanghai Banking (HSBC)
- Keane
- General Electric
- Epam

For more information visit http://www.researchandmarkets.com/reports/c22273

Laura Wood
Senior Manager
Research and Markets
press@researchandmarkets.com
Fax: +353 1 4100 980