Research and Markets : Consumer VoIP Services in Australia profiles the service offerings, business models and customer contracts of 25 of Australia's Consumer VoIP Providers

Dublin - Research and Markets (http://www.researchandmarkets.com/reports/c22270) has announced the addition of Industry Profile: Consumer VoIP Services in Australia to their offering

Australia's burgeoning Consumer VoIP market is the subject of a new Industry Profile. Consumer VoIP Services in Australia profiles the service offerings, business models and customer contracts of 25 of Australia's Consumer VoIP Providers.

The report examines all aspects of the Consumer VoIP market and includes a comparative analysis of VoIP prices and PSTN prices when applied to re-rating a consumer basket of telephone calls.

The report analyses the 26 components of ACIF's Consumer VoIP Fact Sheet, and finds that most Consumer VoIP Service Providers' terms and conditions documents provide only part of the information suggested by ACIF.

Customers should look closely at the fine print of Consumer VoIP service agreements, with many providers restricting their services to "residential and personal" use only, and reserving the right to vary or discontinue accounts used for business purposes.

Consumer VoIP Services in Australia also identifies and discusses the business models in use in the Australian Consumer VoIP market, differentiating between hardware-based services and softphone services.

Key features:

- Detailed examination of 25 Australian Consumer VoIP Service Providers
- Analysis of service characteristics, consumer contracts, and business models
- Comparison of Consumer VoIP prices, PSTN prices and PSTN pre-selection rates for local, long distance, international and fixed-to-mobile calls
- Comparison of Consumer VoIP prices and PSTN prices when used to rate a consumer basket of telephone calls
- Analysis of regulatory participation by Australian Consumer VoIP Service Providers

Contents are as follows:-

Introduction and Methodology

Provider Profiles

Telecommunications Architecture

ISPs and Voice Services

VoIP Business Models

Consumer VoIP Services

VoIP Terms and Conditions


Positioning Consumer VoIP in a Competitive Market

Consumer VoIP and PSTN: Basket Price Comparison

PSTN to VoIP Comparisons

Impact Analysis: Adjusting Call Volumes

Conclusions

Tables
Figures





For more information visit http://www.researchandmarkets.com/reports/c22270

Laura Wood
Senior Manager
Research and Markets
press@researchandmarkets.com
Fax: +353 1 4100 980