CGI Successfully Completes Implementation of Industry-Leading Collections Solution for DIRECTV
April 09, 2008 (PRLEAP.COM) Business News
CGI Group Inc. (CGI) (TSX: GIB.A; NYSE: GIB) announces the successful implementation of CGI’s CACS® Enterprise collections solution and Strata® Enterprise decision engine at DIRECTV, Inc.DIRECTV, an industry leader in satellite-based television services, chose to have CGI host and maintain CACS, the market-leading automated collections solution, and to implement CGI’s decision management solution, Strata Enterprise. CGI will host CACS at a CGI data center and will maintain the day-to-day operations associated with the solution, enabling DIRECTV to focus on market innovation and strategic initiatives.
“Through our relationship with CGI, we expect to significantly enhance our collections capabilities,” said Larry Caddle, Senior Director of Risk Management, DIRECTV. “CGI’s expertise in the credit industry combined with their technology solutions gives us the tools we need to deliver faster, more targeted services to our customers at less cost and risk.”
“Many organizations are looking for ways to reduce operating costs, control bad debt, increase recoveries and build profitable customer relationships, while keeping the up-front investment in technology to a minimum,” said Mike Keating, Senior Vice-President, CGI. “Hosting the CACS solution enables DIRECTV to focus on core business objectives without being burdened by ongoing technology investment.”
For over 30 years, CGI has provided IT and business process services to financial institutions around the world including 21 of the top 25 U.S. banks and 45 top 50 banks in the Americas and Europe. CGI’s banking focused solutions include end-to-end wealth management, trade finance, business intelligence/data warehousing, customer relationship management, and credit management. CACS helps organizations maximize the effectiveness of collections treatments, optimize the deployment of collectors, and speed the collections of impaired accounts. Seven of the top 10 U.S. banks and six of the top 10 banks worldwide are utilizing the CACS solution. Strata, a patented decision management solution, helps organizations obtain better response and approval rates, higher utilization and wallet share, lower attrition rates, and increased cash collection. More than 50 organizations worldwide, including six of the top 10 U.S. banks, seven of the top 10 U.S. telecommunications carriers, and multiple state agencies are utilizing the Strata solution.
About DIRECTV, Inc.
DIRECTV, Inc. (NASDAQ:DTV), the nation’s leading satellite television service provider, presents the finest television experience available to more than 16.8 million customers in the United States and is leading the HD revolution with 92 national HD channels – more quality HD channels than any other television provider. Each day, DIRECTV subscribers enjoy access to over 265 channels of 100% digital picture and sound, exclusive programming, industry-leading customer satisfaction (which has surpassed cable for seven years running) and superior technologies that include advanced DVR and HD-DVR services and the most state-of-the-art interactive sports packages available anywhere. For the most up-to-date information on DIRECTV, please visit directv.com.
About CGI
Founded in 1976, CGI Group Inc. is one of the largest independent information technology and business process services firms in the world. CGI and its affiliated companies employ approximately 26,500 professionals. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, the United States, Europe, Asia Pacific as well as from centers of excellence in North America, Europe and India. CGI's annual revenue run rate stands at $3.7 billion and at December 31st, 2007, CGI's order backlog was $12.04 billion. CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB) and are included in the S&P/TSX Composite Index as well as the S&P/TSX Capped Information Technology and MidCap Indices. Website: www.cgi.com.