AGCO Chooses Servigistics for Service Parts Planning and Pricing
December 06, 2007 (PRLEAP.COM) Business News
Servigistics, the leading strategic service management solution provider, announced today that AGCO Corporation (NYSE: AG), whose well-known equipment brand names include Massey Ferguson, Challenger, Valtra, and Fendt, has selected Servigistics to plan the company’s service parts globally and to optimize prices in individual markets globally.With hundreds of million in global service parts inventory and 2 million planned SKU’s, AGCO will utilize the Servigistics solution to offer dealers competitive prices, enhance customer service, and drive efficiencies across the service parts chain. AGCO selected the Servigistics solution, which will be integrated to SAP, based on its robust functionality and proven ability to deliver high value to similar, global market-leading companies.
“AGCO is devoted to providing our customers with world-class service,” said Bruce Plagman, VP, Global Parts Division, AGCO. “With Servigistics, we are investing in the capabilities required to sustain high customer satisfaction.”
“Companies that maintain high customer loyalty succeed because of the strategic investments they make in service,” said Eric Hinkle, CEO, Servigistics. “By deploying the Servigistics Service Parts Planning and Pricing solutions, AGCO is making a strong commitment to provide excellent, ongoing service to their customers.”
About AGCO
Founded in 1990, AGCO Corporation (NYSE: AG) (www.agcocorp.com) is a global manufacturer of agricultural equipment and related replacement parts. AGCO offers a full product line including tractors, combines, hay tools, sprayers, forage, tillage equipment and implements, which are distributed through more than 3,200 independent dealers and distributors in more than 140 countries worldwide. AGCO products include the following well-known brands: AGCO®, Challenger®, Fendt®, Gleaner®, Hesston®, Massey Ferguson®, New Idea®, RoGator®, Spra-Coupe®, Sunflower®, Terra-Gator®, Valtra®, and White™ Planters. AGCO provides retail financing through AGCO Finance. The company is headquartered in Duluth, Georgia, and in 2006 had net sales of $5.4 billion.
About Servigistics
Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management and pricing solutions that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace, motor vehicles, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the U.K. and Japan and sales and service professionals around the world. http://www.servigistics.com/