New claims management software makes claims handling quicker

Claims management software company Aquarium Claims has a timely solution for claims companies expecting a deluge of claims around bonfire night on 5 November. Insurers receive hundreds of extra claims every year for damage resulting from stray fireworks, and are gearing up for a frenzy of activity over the coming fortnight. Typical claims include broken windows, damaged roof tiles and fires to property such as fences; car damage and burglaries are also high on the list. Aquarium’s new claims management software helps claims companies handle claims faster, more efficiently, and with a greater level of customer service.

According to recent research by Norwich Union, November 5 is the worst date of the year for fire damage, second only to Christmas Day, with a 50% increase in insurance claims. According to figures from the Royal Society for the Prevention of Accidents, 990 people across the country were treated for firework-related injuries in autumn 2005.

But fire isn’t the only risk. Research shows that November 5 is also the worst day of the year for malicious damage to cars, with claims being 40% higher, and home theft – claims for break-ins increase by a quarter.

With the deluge of claims following bonfire night, fast and efficient handling of claims is vital for the insurance industry. The new and improved version of AquariumClaims claims management software makes the process simpler, smarter and speedier for claims companies. AquariumClaims is a state-of-the-art case management software solution specially designed for fast growth claims companies. Version 2.1 delivers even more benefits to the user, further speeding up the claims handling process.

“The significant increase in insurance claims following November 5 makes the claims handling task even tougher for the insurance industry. At the same time, claims companies have to work faster and more efficiently. This is where AquariumClaims delivers. The new easy-to-use features in Version 2.1 make it an even better product, delivering greater simplicity and reliability to the claims handling process,” said Aquarium’s product marketing director, Mark Colonnese.

AquariumClaims is designed to be quick to set up and is available at a comparatively lower cost. It uses the latest web-based technology giving users a powerful solution at a cost that traditional software providers cannot match.

Aquarium has set up a “60 second” online test which allows claims companies to compare their current processes with state-of-the-art claims processing using AquariumClaims. The test is free and confidential, and the results are emailed back immediately to the user. Interested claims managers can take the AquariumClaims online test at www.aquariumclaims.com.

For further information contact Aquarium Software, free of charge, on 0800 781 7570 or visit www.aquariumclaims.com

Notes to editors
Traditional software is installed locally on the user’s own server, so requires the user’s IT staff to install and update the software. By using a Software as a Service (SaaS) model, Aquarium does away with this, taking care of installation, maintenance and upgrading of the software as well as secure data storage. The company has also revised its pricing model so, instead of the traditional upfront license costs, ongoing maintenance charges and heavy consultancy set-up fees, Aquarium can offer users faster start-up and much more flexible pay-as-you-go pricing, if they want.

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Ref: ECA012 – bonfire night