Bathroom Blogfest ‘07 Announced to Coincide with National Kitchen and Bath Month Bloggers Encouraged to Post Their Best and Worst Bathroom Observations

Stephanie Weaver, Experienceology author and consultant, is leading a group of 21 female bloggers in taking a look at women’s bathrooms around the world and posting their findings online. As a tribute to the National Kitchen and Bath Month, this group of bloggers will be posting on Bathroom Blogfest ’07 their observations about “ladies rooms” they encounter and their importance in creating great customer experiences. Visit the group blog: Bathroom Blogfest.

Beginning October 28, and lasting for one week, women with blogs focused on the customer experience (listed below) will post the best and worst bathroom observations on the Bathroom Blogfest ‘07, from museums to libraries and retail to restaurants. The Blogfest began last year as the brainchild of Weaver and Susan Abbott, a business consultant and consumer researcher in Toronto. “The blogfest began with nine bloggers last year and this year we have 22, with a truly international perspective. Bloggers will be posting from London, Bangalore, Toronto, and the Mississippi Delta. In addition, we have writers coming from a variety of new perspectives, including design, marketing, market research, and libraries,” commented Weaver, consultant and author of Creating Great Visitor Experiences (Left Coast Press, 2007), a book about how to turn museums into great customer experiences.

National Kitchen & Bath Month is the time of year when kitchen and bathroom industry professionals, students, and consumers across the country promote awareness and excellence in design. “We planned Bathroom Blogfest ’07 to coincide with the NKBA’s annual October event,” commented Abbott,“and to remind business that it’s all about the customer experience.” Abbott added, “We are honored to have NKBA blogger Ed Pell and Linda Tischler, Senior Writer for Fast Company magazine joining us, along with 20 other great bloggers from around the globe.”

Last year’s Blogfest featured posts on such diverse topics as hand washing, environmentally sound bathroom features, nightclub bathrooms in Tijuana, and better bathroom design.

According to Abbott, during Bathroom Blogfest ’07 the following questions will be examined:
How do bathrooms help support, or detract from, the customer experience at a
variety of businesses?
If we could advise clients on how to change the experience, what suggestions
would we make?
If we could speak directly to designers, what changes would we ask them to make?
Which bathrooms belong in the “Stall of Shame?”

Participating bloggers for the Bathroom Blogfest ’07 are:

Group blog; Kate Rutter—Adaptive Path; Laurence Helene Borel—Blog Till You Drop; Iris Shreve Garrott—checking out and checking in; Susan Abbott—Customer Experience Crossroads; Maria Palma—Customers Are Always; Becky Carroll—Customers Rock!; Toby Bloomberg—Diva Marketing; Stephanie Weaver—Experienceology; Linda Tischler—Fast Company Now; C.B. Whittemore—Flooring the Consumer; Ed Pell—K+B DeltaVee; Helene Blowers—Library Bytes; Claudia Schiepers—Life and its little pleasures; Katie Clark—Practical Katie; Sandra Renshaw—Purple Wren; Reshma Anand—Qualitative Research; Marianna Hayes—Results Revolution; Carolyn Townes—Becoming a Woman of Purpose; Sara Cantor—The Curious Shopper; Anna Farmery—The Engaging Brand; Dee McCrorey—The Ultimate Corporate Entrepreneur; Katia S. Adams—Transcultural


Look for photos and posts with the tag: “ladiesrooms” on flickr, del.icio.us, and Technorati as well.

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